Maintenance Requests
Maintenance is treated as structured operational history rather than message-only communication.
That means issue evidence, status changes and resolution records are still available when disputes happen later.
How it works: Users report the issue, attach evidence, move through review and in-progress states, then resolve and confirm the outcome.
Rental Passport
Tenants can build a private rental profile that moves with them.
Previous properties, tenancy dates, self-reported information and landlord-confirmed records can be organised into one portable Passport.
How it works: Tenants add relevant history and property information, review what is visible, then share a time-limited read-only Passport when needed.
Communication
Landlords and tenants can communicate directly inside the app.
Conversations stay closer to the property, lease or request they concern instead of becoming another disconnected message thread.
How it works: Both sides can exchange messages and updates in the shared tenancy context, including follow-up around maintenance and records.